Terms and Conditions

ALL ORDERS:

We currently only despatch orders to UK Mainland Postal Addresses.

DELIVERY COSTS:

Delivery is free to addresses within a 12 mile radius of CW Group (GL20). Delivery charges apply outside this radius

We AIM to despatch your order within 48 hours of receipt.

ORDERS BY CHEQUE PAYMENT:

Don't forget to include your bank card details on the reverse of your Cheque.

Your order will be held for 5 working days to allow Cheque clearance.

All returned Cheques are subject to a £30.00 returned Cheque fee.

PAYMENT INFORMATION:

All Transactions are in British Pounds £.

Prices include VAT @ 20%

ALTERNATIVE ORDER FACILITIES:

You can email, telephone or fax your order to us.

We will telephone, email or fax back to confirm total cost and payment details.

FAULTY/DAMAGED GOODS:

Most items are Guaranteed against defect by the Manufacturers.

Please contact us as soon as possible in the unlikely event of this happening.

A Replacement or Refund will be given, excluding delivery costs.

RETURNS:

You must notify us in writing or by email should you wish to cancel or return items ordered.

Under UK Law, you are entitled to cancel your order and return your goods within 7 working days.

A refund will be provided excluding delivery charges.

RETURNING ITEMS:

Items must be returned unused, unopened and in the original packaging, unless faulty or damaged.

The cost and safe return of goods is the customers responsibility. We recommend you obtain a proof of postage certificate when returning goods. We do not accept responsibility for returned parcels/items lost in transit.

PRICES:

All prices include VAT (20%).

Prices and Specifications are subject to change without notification.

We reserve the right to apply increases where necessary.

PRIVACY POLICY:

All data is strictly for use by CW GROUP LIMITED and will not be shared with any other Company

WEB SITE:

Use of this site is provided by CW GROUP LIMITED subject to the following Terms and Conditions.

1. Your use constitutes acceptance of these Terms and Conditions as at the date of your first use of the site.

2. CW GROUP LIMITED reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

3. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

4. This site and the information, names, images, pictures, logos regarding or relating to CW GROUP LIMITED are provided "as is" without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will CW GROUP LIMITED be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.

5. CW GROUP LIMITED does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.

6. Copyright restrictions: Commercial use or publication of all or any item displayed is strictly prohibited without prior authorisation from CW GROUP LIMITED. Nothing contained herein shall be construed as conferring any licence by CW GROUP LIMITED to use any item displayed. Documents may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not CW GROUP LIMITED). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources of which are indicated).

7. CW GROUP LIMITED takes no responsibility for the content of external Internet Sites.

8. Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, nonconfidential and nonproprietary information.

9. If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.

10. These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

11. If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.